Privacy Policy

1. Information We Collect

We may collect information that you provide directly to us, including:

• Your name, email address, telephone number, and mailing address;
• Your partner's name and contact information, if you provide it;
• Wedding details, such as the wedding date, venue, location, event schedule, and service preferences;
• Information included in inquiry forms, questionnaires, contracts, emails, text messages, and other communications;
• Appointment, proposal, invoice, and payment-related information;
• Photographs, video, audio, testimonials, and other content provided in connection with our services;
• and any other information you choose to provide.

We may also collect certain information automatically when you use our website, such as your IP address, browser type, device information, pages visited, referring website, and general website activity. We may collect this information through cookies and similar technologies.

2. How We Use Information

We may use information to:

• Respond to inquiries and provide information about our services;
• Schedule and manage consultations, appointments, and wedding videography services;
• Prepare proposals, contracts, invoices, and project communications;
• Provide confirmations, reminders, service updates, and customer support;
• Send marketing or promotional communications when you have provided consent;
• Process payments and maintain business and transaction records;
• Deliver, improve, personalize, and protect our website and services;
• Prevent fraud, misuse, or security incidents;
• Comply with legal obligations and enforce our agreements;
• and carry out any other purpose disclosed when the information is collected or to which you consent.

3. Email and Text Message Communications

If you provide your contact information and choose to receive communications from Fable & Co, we may contact you by email or text message regarding inquiries, consultations, appointments, proposals, bookings, project updates, customer care, and, where you have consented, promotional offers.

Consent to receive marketing text messages is not a condition of purchasing any goods or services. Message frequency varies. Message and data rates may apply. You may opt out of text messages at any time by replying STOP. For help, reply HELP or contact us. You may unsubscribe from marketing emails by using the unsubscribe link in the message or by contacting us.

4. How We Disclose Information

We may disclose information to service providers that help us operate our business, website, communications, scheduling, contracts, payments, file delivery, data storage, analytics, and customer support. These providers may access information only as reasonably necessary to perform services for us or as otherwise permitted by law.

We may also disclose information:

• To professional advisers, such as accountants, insurers, and legal counsel;
• To comply with applicable law, regulation, legal process, or governmental request;
• To protect the rights, safety, property, and security of Fable & Co, our clients, or others;
• In connection with a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction;
• With your direction or consent.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We do not sell or rent your text messaging opt-in data or consent.

5. Cookies and Analytics

Our website may use cookies and similar technologies to operate properly, remember preferences, understand website activity, and improve the user experience. Your browser may allow you to block or delete cookies. Some website features may not function properly if cookies are disabled.

6. Data Retention

We retain personal information for as long as reasonably necessary to provide our services, manage our relationship with you, maintain business and legal records, resolve disputes, enforce agreements, and comply with applicable law. Retention periods may vary depending on the type of information and why it was collected.

7. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Your Choices and Privacy Rights

Depending on where you live, you may have rights concerning your personal information, which may include requesting access, correction, or deletion. You may also withdraw consent where processing is based on consent, subject to legal and contractual limitations.

To make a privacy request, contact us using the information below. We may need to verify your identity before completing a request.

9. Children's Privacy

Our website is intended for adults seeking wedding videography and related services. We do not knowingly collect personal information online directly from children under 13. If you believe that a child has submitted personal information through our website, please contact us so we can review and, where appropriate, delete it.

10. Third-Party Websites and Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, security, or content of those third parties. We encourage you to review their privacy policies.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The revised policy will be posted on this page with an updated effective date. Your continued use of our website or services after an update is subject to the revised policy.

12. Terms and Conditions

Your use of our website and text messaging program is also governed by our Terms and Conditions.

13. Contact Us